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Node 4 Partners with Zeacom for Hosted IP Contact Centre Solution |
15/09/06 |
Cisco specialist Node 4 has announced a partnership agreement with Zeacom, the New Zealand based provider of automated contact centre and call handling solutions, to prov... Read More |
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Polycom Announces VoIP Interoperability Partner Program |
15/09/06 |
| Polycom has announced their VoIP Interoperability Partner (VIP) Program for manufacturers of SIP-based call control platforms. The Program allows vendors to demonstrate t... Read More |
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BT To Launch Converged Fixed-Mobile Service for Corporates |
15/09/06 |
| BT has launched BT Corporate Fusion calling it ‘a ground breaking premise based fixed-mobile convergence service for large organisations’.
The new service will enable ... Read More |
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Ton Up for Azzurri |
15/09/06 |
| Converged voiced and data communications consultancy Azzurri, has recently been presented with an award for recognition in completing their hundredth AVST CallXpress Unif... Read More |
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Crane “Open All Hours” For Mitel Orders |
15/09/06 |
| Distributor Crane Telecommunications continues their MItel push with a roll out of their on-line ordering tool, iStore, for their Mitel portfolio. Recently Crane expanded... Read More |
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Gamma Telecom Launch IP Telephony System & Beef up IP Network |
15/09/06 |
| Gamma Telecom has announced the launch of its new hosted IP telephony system and enhanced IP network access for its channel partners.
Communicator, the new system IP t... Read More |
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Hosted IP Centrex 'Best option for SME' |
15/09/06 |
| Small and medium-sized enterprises (SMEs) can slash between 20-40 per cent off their communications operations overheads by switching to internet-based telephony, accordi... Read More |
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Low Cost Call Recording to Create Sales Opportunities |
15/09/06 |
| New Media Software, the leading comms channel only supplier of convergence applications has announced the launch of a new range of call recording solutions.
Commenting... Read More |
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Intel, Siemens Join on Enterprise VoIP |
15/09/06 |
| Intel and Siemens announced plans Thursday to take VoIP to the corporate world. To achieve that goal, the two companies will work together on new technologies. The first ... Read More |
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VoIP Quality Is Getting Worse . . . Er, Better, Oh make up your own mind |
14/09/06 |
| Contradicting reports from two test equipment vendors on the quality of VoIP calls can be explained by the methods being used to conduct the tests.
In the first instan... Read More |
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THUS Respond to Pipex Industry First Claim |
14/09/06 |
| The announcement by Pipex this week (see News 13 Sept on this site) that they have become the UK’s first ISP to develop a revolutionary ‘Boundary Networking’ concept, des... Read More |
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Hall of Fame for Nortel Digital World |
14/09/06 |
| Nortel is to receive a special recognition award from Canada's Telecommunications Hall of Fame in October for its role in pioneering digital communications. The award is ... Read More |
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Alcatel Provide Conferencing for MS Communicator |
14/09/06 |
| Alcatel has a new solution that brings carrier-grade, full-featured audio conferencing to users of Microsoft Office Communicator 2005. The company say Alcatel My Teamwor... Read More |
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Mitel Adds Security to Hosted Telephony Platform |
14/09/06 |
| BorderWare Technologies and Mitel have announced the launch of a combined solution based on BorderWare’s SIPassure VoIP security and Mitel’s 3600 Hosted telephony platfor... Read More |
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Funkwerk Signs Up VComm & Northamber In Distribution Deals |
14/09/06 |
| Two UK distribution deals in two days have been announced by German voice and data appliance vendor Funkwerk Enterprise Communications (FEC)
First up was Newbury based... Read More |
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Cisco Introduce Master Specialisation for Security |
14/09/06 |
| Cisco Systems has unveiled their ‘Master Security Specialization’, a new brand scheme that represents the highest level of partner specialisation and depth of expertise. ... Read More |
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Mitel Choose SIP Partner |
14/09/06 |
| Mitel and Bandwidth.com have announced an agreement that bundles the SIP capabilities of the Mitel 3300 IP Communications Platform (ICP) with Bandwidth.com’s SIP Trunking... Read More |
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BT Sets Out Global Vision |
14/09/06 |
| BT today set out its global vision predicting strong growth in the US, Japan, India and China. Revenues from those important markets are expected to more than double by 2... Read More |
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Nortel Cuts Call Recording & CRM Deal with Witness Systems |
14/09/06 |
| After all the recent SME announcements Nortel has not forgotten their enterprise business where they have announced a deal with call recording specialist Witness Systems ... Read More |
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Entanet at the Convergence Summit 2006 |
13/09/06 |
| At Convergence Summit, leading business ISP Entanet will demonstrate the unique advantage it provides to channel partners.
The company, which operates a national MPLS... Read More |
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PBX Sales Up 14% in 2006 Quarter 2 |
13/09/06 |
| According to analysts MZA the UK PBX market had a ‘voluminous’ second quarter in terms of extensions, equating to a year-on-year increase of 14%.
The number of syste... Read More |
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THUS launches BlackBerry offering for SMEs and Corporates |
13/09/06 |
| Carrier THUS has launched its mobile services offering for both large enterprises SMEs business clients with the introduction of the new BlackBerry 7130v from Research In... Read More |
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Broadsoft Launches VoIP Call Center Solution |
13/09/06 |
| Hosted IP telephony platform vendor BroadSoft has announced its new BroadWorks Call Center solution, an integrated, full-featured, hosted solution for managing customer c... Read More |
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High Definition Voice Quality for Telephony |
13/09/06 |
| Polycom has unveiled Polycom HD Voice, a technology they say advances the most important communication tool in business, the telephone, with unprecedented, lifelike, high... Read More |
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Great Expectations: Top Executives Expect IT to Deliver on Revenue Growth |
13/09/06 |
| In most organisations, cost-cutting has been virtually a raison d'être for information technology. Not for much longer: 69% of senior IT and business executives from arou... Read More |
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Cut Suppliers and Save Money BT Tells Resellers |
13/09/06 |
| Forty two per cent of small businesses in the UK think that reducing the number of suppliers they have would help increase their efficiency, according to research from BT... Read More |
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Pipex Hit Boundaries |
13/09/06 |
| Pipex say they have become the UK’s first ISP to develop a revolutionary ‘Boundary Networking’ concept, designed to protect remote users and satellite office networks fro... Read More |
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Storacall Lower Call Recording Costs |
13/09/06 |
| According to Storacall IP call recording and monitoring costs have traditionally been high and in many cases it has proved more cost effective to stick with the tradition... Read More |
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NTL: Ahead of BT, but Losing Ground – But BT Complain to Ofcom |
13/09/06 |
| The newly created NTL:Telewest group could have only a brief time as Britain’s biggest broadband service provider. At the end of March 2006 NTL:Telewest, including the Vi... Read More |
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PNC Expansion Appointment |
12/09/06 |
| National telecoms provider, PNC Telecom Services, has appointed James McNab, as Director of Marketing as it commences its business expansion. McNab joins from Opera Tele... Read More |
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Epygi Provides Business Benefit from Increased PBX Capacities as Prices Fall |
12/09/06 |
| Berkshire based distributor Electronic Frontier says that Epygi Technologies has announced ‘another dramatic stride forward in the capacity and value of the PBX equipment... Read More |
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Nortel to Expand SMB Channels |
12/09/06 |
| As part of its ongoing strategy to grow its SMB presence in Europe, Nortel is working closely with its value-added distributors to accelerate the recruitment and developm... Read More |
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Council Investment Sparks Contract Joy for Executel |
12/09/06 |
| Alnwick District Council has joined the telecom revolution after investing heavily in a technology upgrade for its three Northumberland-based sites.
In a bid to signif... Read More |
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Integration is a 3 Layer Model say Cisco |
12/09/06 |
| Speaking to Comms Business Magazine, Karl Kocar, Consulting Systems Engineer, Cisco Systems UK & Ireland says in today’s IP centric communications environment Cisco belie... Read More |
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Save a Tree with Retell Fax Server |
12/09/06 |
| Sunbury based call recording company Retell have announced the launch of a new range of expandable fax servers for ISDN 2 and ISDN 30. The fax server will store faxes aut... Read More |
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CMA Forms UC Group |
12/09/06 |
| The Communications Management Association (CMA) has formed a new Special Interest Group (SIG) to focus on the emerging unified communications market. Maren Bennette, cont... Read More |
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Xelor Software Signs VADition |
12/09/06 |
| VADition, the ‘virtual vendor’ that specialises in network evolution technologies, has announced it has signed an exclusive contract with Xelor Software to spearhead its ... Read More |
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Switch Communications Launches New ‘Business-Class’ ISP Service Offering |
11/09/06 |
| Reseller Switch Communications, a fully accredited Alcatel premium business partner, has announced the launch of its ‘Business-class’ Internet Service - Switch Globalreac... Read More |
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Emerson Look to Power up Convergence Applications |
11/09/06 |
| Emerson Network Power says their Liebert GXT2 range of on-line Uninterruptible Power Supply (UPS) is the protection solution for converged data networks and IP telephone ... Read More |
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Viatel Targets Channel Growth with Senior Appointment |
11/09/06 |
| Business communications service provider Viatel has announced the appointment of Neil Watson to director of indirect sales to help further grow its channel. Watson will ... Read More |
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HSBC Prefer THUS - to the Tune of £50m |
11/09/06 |
| THUS has been chosen by HSBC Bank plc as preferred supplier, after competitive tender, for the replacement of HSBC's legacy UK domestic national network. The contract wi... Read More |
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M.E.N Arena utilises TeleWare Hosted IVR |
11/09/06 |
| TeleWare has announced the Manchester Evening News Arena has successfully deployed the TeleWare Hosted Applications for IVR over their existing Ericsson PBX.
The exist... Read More |
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'Jargonese' a Turn Off say ATC |
11/09/06 |
| UK small and medium-sized businesses are losing competitive advantage afforded by new technologies because they don’t understand the ‘language of the techy’ according to ... Read More |
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Node 4 Simplify Switch to Hosted Telephony |
11/09/06 |
| Node 4 has announced a special bundling option within its “hostTALK” hosted IP telephony services.
The company is bundling its VoIP telephony and broadband services ... Read More |
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Cheshire Business Awards |
11/09/06 |
| Alderley Edge based Chess plc has been shortlisted for two of the Trinity Mirror Cheshire Business Awards – The Employer of the Year and Large Business of the Year awards... Read More |
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BT Strikes Broadband Deal with Vodafone |
11/09/06 |
| According to reports in the press this weekend Vodafone will this week announce a strategic deal with BT to offer its mobile phone customers high-speed internet connectio... Read More |
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VComm Bootcamp for Red Box Recorders |
11/09/06 |
| Newbury based distributor VComm says that for many businesses, voice recording is a legal requirement and that it is expected by the end of the year any business transact... Read More |
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Alcatel Lucent Merger OK with Shareholders |
08/09/06 |
| Shareholders of Alcatel, at the annual Shareholders' Meeting, yesterday approved all proposed resolutions related to the merger with Lucent Technologies, Inc announced ea... Read More |
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Oak and Capstan in Joint Support Initiative |
08/09/06 |
| Oak Telecom, and Capstan Communications, exclusive importer of LG-Nortel products in the UK, have agreed a long-term development programme to ensure that LG-Nortel and Oa... Read More |
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Mitel Incentives a Hit with Channel Award Winner |
08/09/06 |
| The launch this week of a new reseller incentive scheme has been met with approval by their channel partner Universal Group, winner of the Comms Channel 2006 Convergence ... Read More |
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Telegraph Group Goes IP with Nortel |
08/09/06 |
| Reseller Applinet has won a contract from the Telegraph Group to provide a Nortel IP based solution that will equip its reporters in the field with anytime, anywhere comm... Read More |
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Risk Adverse is Short Termism |
08/09/06 |
| Adrian McNay, Managing Director of Touchstone asks why do so many UK organisations continue to jeopardise long term business success rather than risk new technology adop... Read More |
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Telstra Supply Hosted Solution to Comms Industry Group |
08/09/06 |
| The Communications Advisory Service (CAS), a UK-headquartered telecommunications consultancy specialising in voice and data networks has adopted Telstra Europe’s new IP b... Read More |
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Nimans Connect Develops Online Dealer Portal |
08/09/06 |
| Nimans has chosen telecoms billing services company, Aurora Kendrick James (AKJ) for its online dealer portal to support Nimans' Connect Resellers.
Nimans, who recent... Read More |
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Sylantro Push in to EMEA |
08/09/06 |
| Eric Wilson, who has recently been appointed to oversee day-to-day management and operations of Sylantro’s EMEA business says the hosted IP telephony platform vendor is m... Read More |
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Spectrum Bank £50 Grand Commission |
08/09/06 |
| Uniworld has presented Spectrum Communications with a commission cheque for £50,000 as part of its dealer incentive scheme. The scheme is seeing dealers earn 200% commis... Read More |
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Cable & Wireless Find a Home for their Bulldog |
08/09/06 |
| An announcement from Cable & Wireless yesterday marked their withdrawal from direct residential and small business broadband services. The company has agreed to sell Bull... Read More |
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Connectix Launches New Website for IT Consultants |
08/09/06 |
| Connectix, one of the UK’s leading cable system suppliers, has launched a new website aimed directly at consulting engineers active in the field of information technology... Read More |
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Timico Appoints Chris Tombs as Chief Executive |
08/09/06 |
| Timico has appointed Chris Tombs CEO. As Chief Executive, Tombs will be responsible for the operations and the ongoing development and growth of the business. He joins Ti... Read More |
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Lynx Technology Council Contract Win |
08/09/06 |
| Allerdale Borough Council is the latest local authority to adopt Cisco’s Call Manager IP Telephony solution as part of a £160,000 network refit in its continuing commitme... Read More |
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AVST Adds New SIP Integrations to CallXpress |
08/09/06 |
| Applied Voice & Speech Technologies has added new SIP integrations to its flagship CallXpress unified communications platform. As part of its ongoing goal to support inte... Read More |
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O’Shea to Add Volume for Azlan SME Business |
07/09/06 |
| Azlan, the value-added networking division of Computer 2000, has appointed Gavin O’Shea as Volume Networking Business Manager to co-ordinate sales and marketing in partne... Read More |
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Lazy Workers Shun Desk Phones for Mobile Convenience |
07/09/06 |
| New research from Mitel has found that nearly half (48%) of all UK employees admit to using a mobile phone while sitting at their desk, a habit which represents a signifi... Read More |
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Voicenet Solutions Launch VNgateway |
07/09/06 |
| With British business is moving towards VoIP Hosted Telephony provider Voicenet solutions say their new VNgateway offers an easy migration and introduction to the benefit... Read More |
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Panasonic Launch New IP Phones |
07/09/06 |
| Panasonic is now offering a new IP Product range which they say gives users more flexibility when working and better value for money.
The new KX-NCS8100 IP Softphone g... Read More |
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The Economist Chooses Nortel |
07/09/06 |
| The Economist Group (TEG) is using a complete Nortel IP communications solution at its second London office in Red Lion Square to allow its editors, analysts and business... Read More |
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Avanquest offers Alcatel My Teamwork Support to the Channel. |
07/09/06 |
| Avanquest UK, an Alcatel business partner, specialising in unified messaging applications, has announced it is now offering Alcatel's My Teamwork to the channel and is se... Read More |
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Telecom Firms Announced as National Business Awards 2006 Finalists |
07/09/06 |
| Six telecommunication industry providers have been announced as finalists at this year's National Business Awards, sponsored by Orange and may later go on to The European... Read More |
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Mitel Provides Increased Mobility Solutions |
07/09/06 |
| The ability to collaborate, make the right decisions, and serve customers “in the moment” has been made simpler with new and enhanced enterprise mobility solutions from M... Read More |
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Node4 Strengthens Team Following Major Contract Wins |
07/09/06 |
| Node4, the growing Derby based internet services company, has employed a further five staff following recent contract wins with major blue-chip clients. New staff have be... Read More |
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VoIP Misunderstood says S2S |
07/09/06 |
| According to Scott Nursten, Managing Director, s2s, VoIP in the business world is greatly misunderstood.
“Part of this misconception is coming from free internet tel... Read More |
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Gamma Rebels Against Industry Trend of Dropping Resellers |
07/09/06 |
| Gamma Telecom has hit back at recent announcements by a number of network operators dropping small resellers. Richard Bligh of Gamma Telecom, believes that this strategy... Read More |
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Clarity Welcomes Acquisition by Westcoast |
06/09/06 |
| Clarity Ireland, a distributors of volume IT products with a turnover of €118.6m, has been acquired from Horizon Technology Group, subject to Competition Authority approv... Read More |
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Cisco Introduces Integrated Branch-Office Solution |
06/09/06 |
| Cisco Systems, today announced an integrated branch- office solution that accelerates the performance of any TCP-based application across the WAN and enables the consolid... Read More |
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Panasonic Phone Assistant Targets Improved Communications |
06/09/06 |
| Panasonic has introduced their new phone assistant software which provides an assortment of highly intuitive and advanced feature software to get the most out of the Pana... Read More |
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South East Companies Top UK Broadband Charts |
06/09/06 |
| The South East of England is this year’s ‘business broadband hotspot’, with almost 25 per cent more connections than its nearest rival, according to BT Business.
The f... Read More |
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Technology vs. People and Culture |
06/09/06 |
| Maria Goggin, Marketing Manager at Voice4IP says culture and people are often overlooked when it comes to selling a complete voice and data solution.
“Technology has ... Read More |
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Increased Convergence Interest say Panasonic |
06/09/06 |
| Mark Ivens, Marketing Manager, Panasonic Business Telephone Systems told Comms Business Magazine that their dealers have seen a marked increase in the interest and sales ... Read More |
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Convergence in Many Forms say Cavendish |
06/09/06 |
| Newly appointed Director of Sales at reseller Cavendish Communications Group Tony Suffoletto told Comms Business Magazine that he believes the UK market is just starting ... Read More |
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Chess Cools it for Staff |
06/09/06 |
| It seems a long time ago now that we were complaining about the hot weather but this summer has been one of the hottest since records began and despite parts of Chess’ Al... Read More |
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Crane Mitel Offers Sales Solutions Training to Resellers |
06/09/06 |
| Crane Telecommunications has launched of a series of reseller focussed training events to be held regionally, commencing September 2006.
The ‘Mitel Solution Sales T... Read More |
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Zen Internet Gives Rugby a Line Out |
05/09/06 |
| Premier Rugby has announced that Zen Internet will be ensuring that there’s a wireless broadband facility at each of the Guinness Premiership clubs’ press boxes for the 2... Read More |
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Mayflex Unveil latest Excel Catalogue |
05/09/06 |
| Distributor Mayflex has announced a new, tabbed A5 format Excel catalogue which has been designed for ease of use to help resellers find the product they are searching fo... Read More |
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Spitfire Appoints Partner Manager for Midlands |
05/09/06 |
| Spitfire has appointed Peter Goddard as Partner Manager for the Midlands region. In his new role Peter Goddard will manage existing reseller partner accounts for Spitfire... Read More |
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Azzurri Invest £150k in NOC Upgrade |
05/09/06 |
| Newbury based Azzurri Communications say customers across the UK are set to benefit from a £150,000 investment linking Azzurri Communications' Network Operation Centre (N... Read More |
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21CN: Channel Goes to Back of Queue |
05/09/06 |
| BT has announced details of the first steps it will take to transition customers in the UK to its 21st century network (21CN) but early indications are that channel suppl... Read More |
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Nortel Put Together New SME Team |
05/09/06 |
| Nortel has appointed Moreno Ciboldi as vice president Sales for Europe, Middle East and Africa (EMEA), as part of its ongoing drive to strengthen its Enterprise Business.... Read More |
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Inclarity to Use Nortel IP Phones |
05/09/06 |
| UK communications firm Inclarity has further expanded its IP telephony offering in a bid to enable SMEs to make significant savings on their information and communication... Read More |
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Pipex Wireless’ First WiMAX Deployment |
05/09/06 |
| Pipex Wireless, a joint venture between Pipex Communications plc and Intel Corporation focused on developing and providing wireless services, has announced that it is to ... Read More |
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Convergence is Dead, Long live EoIP ! |
05/09/06 |
| Scott Dobson, Managing Director of Newbury based distributor VComm has told Comms Business Magazine that having spent the last 10 years in the convergence space, together... Read More |
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HP & Cisco Form Team to Deliver Wireless Solution to Enterprise |
04/09/06 |
| HP and Cisco Systems have announced a joint effort focused on helping enterprise customers take advantage of a wide array of new applications and services based on Cisco'... Read More |
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Soft Switch Shoot on Summit Eve |
04/09/06 |
| Griffin Internet is organising an event with a difference in October called the ‘Soft Switch Shoot Out’. This event will allow hosted telephony companies the opportunity ... Read More |
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Samsung Appoint New Director to Head up Network Division |
04/09/06 |
| In a strategic move aimed at strengthening their position in the IP convergence space, Samsung has appointed Sibel Tunali as Director of their Network Division.
Tunali... Read More |
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Convergence Summit a sell out… again! |
04/09/06 |
| The Channels leading reseller event – The Convergence Summit (10/11 October (Sandown Park, Esher) has sold out 6 weeks prior to the show with an exhibitor list that reads... Read More |
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New Panasonic Appointment at Commsoft |
04/09/06 |
| Lesley Gardner of CommSoft has been promoted to Panasonic Account Director for the UK & Holland with immediate effect. Lesley worked for Panasonic for many years before j... Read More |
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Nimans Top Team Converges on Convergence Summit |
04/09/06 |
| Nimans’ new senior management team is to introduce itself to the trade in the welcoming atmosphere of Surrey Hall’s exclusive VIP bar which the company is sponsoring.
... Read More |
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Crane and BT Co-Host Reseller Recruitment Events |
04/09/06 |
| BT recently confirmed Crane Telecommunications as the fastest growing Indirect BT partner ‘ever’ and keen to keep the momentum going BT Indirect Channels and Crane will b... Read More |
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Hosted IP PBX - The CPE is King |
04/09/06 |
| Scott Dobson, Managing Director of Newbury based distributor VComm says Hosted IP Centrex is the future of telephony for the SME.
“A Bold statement I know but, if we ... Read More |
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Greater Excitement over IP Solutions say Mitel |
04/09/06 |
| Cath Knight, Solutions Marketing Manager at Mitel, has told Comms Business Magazine that in the past year, the voice and data integration market has made significant prog... Read More |
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Interoperability and Interconnect for NGNs |
04/09/06 |
| Network Operator THUS has published a statement on Next Generation Networks (NGNs) relating to the work they are doing within the NGNUK to implement interconnection and i... Read More |
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GN Netcom’s Five Top Tips to rolling out IP Telephony in the Contact Centre |
04/09/06 |
| Encouragingly, headset vendor GN Netcom says IP is here to stay and has published a list of their top five tips for implementing VoIP in call/contact centres.
“Analyst... Read More |
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New Head of Sales at Chess Makes his Mark |
04/09/06 |
| Chess’ Mark Curtis-Wood has recently been promoted to Head of Dealer Sales for the business.
Curtis-Wood commented, “Every bit of our Partners’ business impacts on our... Read More |
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Nimans Completes Corporate Re-Structure |
01/09/06 |
| Distributor Nimans has finalised a major corporate re-structure which has seen director of communications, Paula Gillings, appointed as the company’s new managing directo... Read More |
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Retell Extend Recorder Range |
01/09/06 |
| Retell have complimented their range of expandable ISDN 30 call recording systems with new expandable ISDN 2 systems. A choice of base units is available to which 2, 4, 6... Read More |
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Telinet & RGT Merge to Form New Group |
01/09/06 |
| Two of the UK’s most successful and established reseller operations have merged to form a new group.
Building on their respective successes over the past few years in ... Read More |
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Mitel Announces Redundancies |
01/09/06 |
| Mitel has laid off an undetermined number of employees as it phases out its legacy digital telephone products in favour of IP-based telephone systems.
A spokesperson ... Read More |
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QuesCom Launches Converged Gateway |
01/09/06 |
| QuesCom has launched their QuesCom 300 gateway saying it delivers the benefits of fixed-mobile-VoIP convergence, including a high level of mobility and cost savings on al... Read More |
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BT Launch VoIP ‘Office in a Box’ for Small Business - £4 a Week Rental |
01/09/06 |
| BT has launched a new “office in a box” that they say brings together all of a small business’ communications needs in a single, affordable desktop box.
Called BT Mi... Read More |
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